Designed for companies that need IT services on demand, without long-term commitments.
Support Services
Hourly
- Modifications
- New Integrations
- Problem Solving
- Assistance with content
- Technical Support
Website Maintenance
- Updates
- Security
- Content Management
- Optimization
- Support Services
E-shop Maintenance
- Regular Updates
- Security Assurance
- Catalog Management
- Optimization, Analytics
- Technical Support
IT maintenance
Hourly service
- Remote assistance during business hours (8:00–17:00)
- System diagnostics and troubleshooting
- IT consulting
- Software updates
- Microsoft 365
Servers / Networks
- Remote assistance during business hours (8:00–17:00)
- System diagnostics and troubleshooting
- IT consulting
- Software updates
- Microsoft 365 Azure
- Server, workstation, and network equipment maintenance
Designed for companies that need IT services on demand, without long-term commitments, but more complex solutions.
Cybersecurity consulting
Consultation / Discussion
Designed for companies that want to:
- Discuss the current security situation
- Get tips on improving security
- Determine if additional solutions are needed (MFA, backups, firewalls, etc.)
- Learn what the most common sources of threats are and how to protect yourself from them
Security audit
A detailed assessment of the existing IT infrastructure:
- Network, user, and system security review
- Data backup policy
- Access control, password policy
- Identifying potential vulnerabilities
- Recommendations for risk reduction
A report with clear decisions and an action plan.
Annual maintenance
Maintenance of up to 10 computer workstations
What does annual maintenance include:
- Continuous maintenance of up to 10 workstations
- Remote and local support
- Prompt response to failures (according to SLA)
- Software updates and prevention
- Antivirus solution maintenance
- Implementation and maintenance of data backup solutions
- Network equipment (routers, switches, Wi-Fi) maintenance
- IT consulting
Advantages:
- Fixed monthly fee
- Clearly defined response time
- One contact for all IT issues
- The ability to expand the scope of services as the business grows
Designed for small businesses or organizations that want stable and reliable IT systems without any hassle.
Annual maintenance
Maintenance of up to 30 computer workstations
What does annual maintenance include:
- Continuous maintenance of up to 30 workstations
- Fast remote support and on-site response (based on SLA)
- Operating systems and software maintenance
- Centralized antivirus protection
- Data backup solution maintenance
- User management (passwords, rights, access control)
- Network infrastructure maintenance (servers, routers, Wi-Fi)
- Consultations when implementing IT solutions or changing the system
- Periodic analysis and reports on the status of IT infrastructure
Advantages:
- Professional IT partner all year round
- Clear service level and response time
- Flexibility for additional services (security audits, cloud solutions, etc.)
- Possibility to integrate cybersecurity oversight
Designed for growing companies that value uninterrupted IT operations, quick response to problems, and a long-term IT partner.
Annual maintenance
Maintenance of up to 50 computer workstations
What does annual maintenance include:
- Continuous IT maintenance for up to 50 workstations
- Priority response and support according to SLA
- Remote and local assistance
- Server, workstation and software management
- Centralized installation and maintenance of antivirus solutions
- Automated backup system and monitoring
- User administration: accounts, permissions, MFA, password policy
- Ensuring network security (firewalls, VPN, access control)
- Cybersecurity audit and periodic recommendations
- Consulting on infrastructure development, cloud and IT strategy
Advantages:
- One contact for all IT questions
- Comprehensive IT management – from prevention to response
- Regular presentations of IT performance and security reports
- Ability to integrate additional services (Microsoft 365, security auditing, licensing, etc.)
Ideal for medium-sized businesses or organizations that require stable, efficient, and secure operation of IT systems with extended maintenance.